Wrike vs.Jira: A Comprehensive Expert Anal -ysis for Project Managers [Expert Comparison]

In a rapidly evolving work environment, keeping up with the changes while enhancing efficiency is key to success. Project managers understand that staying ahead needs the right paraphernalia to streamline workflows and enhance productivity. Today, project managers grapple with the Wrike vs. Jira perplexity, the two most popular project management tools.

In this comprehensive Jira vs Wrike review, we’ll delve into the features, unique strengths, and capabilities presented by Wrike and Jira. By the end of this review, you’ll be better positioned to settle on the tool that best meets your needs and requirements. Without further ado, let’s get down to it, shall we?

What Should Project Management Software Contain?

It’s an application built to break down the management of complex projects by enhancing planning, organization, execution, and monitoring efficiency. The tool offers a centralized point for managing resources, tasks, timelines, communication, and budgets for the entire project lifecycle.

Wrike and Jira are powerful project management tools trusted by project managers worldwide. These two tools possess similar features that any project management software should have. However, each has its pros and cons, which determine their suitability for certain projects.

Key Features of Project Management Tools

Let’s look at the features that these tools have in common with any other project management software in the market today:

a)  Task management

The ability to create, assign, and track tasks while keeping tabs on deadlines and priorities.

b)   Resource management

This entails efficiently allocating and managing team members, and equipment, among other resources.

c)    Collaboration

Team members communicate with each other or contribute to other teams through comments, discussions, and notifications.

d)   Gantt Charts

These are project schedules, timelines, task dependencies, and milestones visually represented to create a picture of project status.

e)    File sharing

Team members can share and store files and documents related to projects.

f)   Reporting and analysis

Reporting and analysis

Every project management tool has a feature that supports generating reports and scrutinizing progress, resource utilization, and performance of projects.

g)   Time tracking and management

Team members can record and monitor the time spent on different activities and tasks.

h)   Budget and cost management

Depending on what a project management tool’s primary role is, each will have features for tracking budgets, expenses, and other related costs.

i)   Integrations

Project management software also supports integration with project-related tools such as calendars, emails, among other third-party tools.

As you’re going to see in this Wrike vs Jira feature comparison, the two tools have these nine features highlighted here. The only difference comes in how they are implemented, their efficiency, ease of use, cost, et cetera. Every project manager looking for a more suitable tool will consider these key points before settling on one.

So, let’s take a look at each of these two tools in detail.

Understanding Wrike

Wrike work management platform is ideal for a wide variety of projects in various industries, relying mainly on artificial intelligence (AI) assistance as its selling point. That makes it more flexible and ideal for more complex projects that require AI intervention for simplicity.

The tool maximizes its use of AI to put more emphasis on providing real-time communication and updates, enabling cooperation cohesively.  This efficiency goes a long way in eliminating the risks of delays and misunderstandings. Wrike has highly flexible project planning, management, and time-tracking features that enable teams to meet deadlines while maximizing the success of project executions.

Wrike is popular among marketing teams, agencies, and service providers. Think of it as an all-round project management tool.

Features At A Glance

Wrike takes the idea of AI assistance to the next level with its “smart” action features used in replies, text recognition, and searches. The good thing about the automation process in Wrike is it implements its AI assistance features on all its plans, including the free plan. If you were to settle for this tool after this Jira vs Wrike review, the only point you’ll need to pay is when using AI-assisted risk forecast.

Features At A Glance

The free membership plan comes with no restrictions on how many users your account can accommodate. However, it has other feature limitations that make it mostly ideal for freelancers. Some of the limited features missing on the free plan include dashboards, calendars, custom fields, advanced views and reporting, and workflow automation.

The best features of Wrike are accessible through higher-priced plans that come with a minimum number of users requirements, and additional costs.

Unravelling Jira

Jira has built its reputation as a reliable project management tool in the area of software development. It follows an agile approach while emphasizing tracking issues and bug resolution, making it ideal for tech-related projects. Jira also integrates with DevOps and development tools, further enhancing its suitability for projects of different magnitudes.

Features at a glance

Despite its suitability for agile projects, Jira’s versatility allows its use in any other project types that require planning, assigning tasks, tracking and managing progress. Jira includes unique features that make it ideal for product developers.

On the user plans, Jira excels at providing a free plan packed with lots of useful features for a maximum of 10 users. This plan does not specify the number of project board restrictions either, so you can create as many as you need. In addition, it also offers custom workflows, automation, and management of backlog.

Wrike vs Jira – The Major Differences That Highlight Suitability for Projects

When choosing a suitable tool for your project, it all boils down to what you want to achieve. So, before looking at the functional and feature comparisons of these tools, let’s do a Wrike vs Jira project suitability comparison.

Project requirement

If your project entails requirements such as Gantt charts, Kanban board, time tracking and automation, Wrike should be the ideal tool to go for. This project management tool will do any project you have in mind as it’s built with features to support flexible projects.

On the other hand, Jira is more suitable for scrum methodologies and won’t help you much if you’re after an all-around tool. Its ability to integrate with commonly used software engineering tools makes it top-notch. Plus, Jira offers excellent features supporting teams regularly releasing and tracking product versions.

Project size suitability

Project size suitability

Jira works well for small to medium-sized projects that mainly need dependencies. The tool no longer supports features that aren’t agile-focused. On the other hand, Wrike is ideal for medium to large projects that are teamwork-driven to support multiple clients.

Wrike is also highly versatile and allows you to tailor it to match your needs, especially if you rely heavily on custom workflows, reports, and fields.

Pricing suitability

Another crucial factor that you’ll need to look into is the pricing. As you’ll discover later in this Jira vs Wrike project management review, the former offers cheaper pricing plans. However, Wrike will give you plenty of features that make it more suitable for all types of projects and teams.

So, if money isn’t a constraint and your projects aren’t agile-oriented, Wrike is your tool of choice.

Up to this level, we’ve briefly highlighted the major differences that reveal which one’s more suitable in Jira vs Wrike.

In-depth Wrike vs Jira Feature Comparison

In this section, we’ll compare the various features of these powerful project management tools to help you further understand them. If still perplexed about which tool to go for, you’ll be ready to choose after this in-depth review.

Jira vs Wrike Pricing Plans

Before delving into the features that a project management tool provides, most people tend to focus a lot on pricing plans. In this comparison, both Jira and Wrike offer different paid plans and a free version with some user and feature limitations. Each pricing plan follows per user monthly payment structure.

Jira has a more flexible payment approach where you only pay for the number of users in your choice of plan. For instance, if your team comprises 13 members and you want the Standard plan, you’ll have to pay $7.37 per user per month, totaling $95.81.

Wrike’s pricing follows a slightly different approach. The plans are priced according to the groups of users. For instance, accounts that hold a maximum of 30 users follow the pricing for a group of five users. If your team consists of up to 100 users, the payment plan applicable is for a group of ten users. Any team with more than 100 users will pay for every 25 users.

Jira vs Wrike Pricing Plans

This pricing model is not the best for companies with smaller teams. For example, if your team comprises 12 users, your subscription falls under the group of 5 users. Therefore, your payment will be for 15 users, even though you only have 12 users.

To summarize this Jira vs Wrike pricing comparison, Wrike is among the most expensive project management tools in the market. With Jira, the least you’ll pay per month for a single user is $7.75 while with Wrike, that’s a whopping $9.80. Their premium plans cost $15.25 and $24.80 respectively.

Project Planning and Task Management

While both Jira and Wrike excel in project planning and task management, the latter seems to shine even more. That’s because it provides detailed Gantt charts and visual timeline functionalities for a clearer project progress overview. This makes it more advantageous for complex projects with manifold dependencies.

On the other hand, Jira’s focus is on scrum management. If you were to consider this tool without its agile methodology, then it is simply a Kanban board. However, Jira compensates for this by offering more affordable pricing plans that suit budding teams.

With that said, most of the important features of Jira are available in the free pricing plan. It’s most suitable for teams not larger than 10 users, especially if you don’t want to deal with overheads that come from using premium plans.

Anything else that’s not agile-focused is no longer on Jira, and that makes it a little useless if you don’t follow scrum methodologies.

Wrike implements a myriad of features to make task management easier. Apart from boards for moving cards around, the tools also offer a table and list view of tasks (known as a spreadsheet). These features provide a clearer oversight than you’ll ever get from a Kanban board. Wrike also offers Gantt charts, one of the best ways of managing task dependencies.

Apart from that, Wrike also has an excellent reporting functionality with advanced functions to manage multiple projects with ease. On top of that, add time-tracking, automated workflows, plus many other features and you’ll get yourself a full-fledged project management tool.

Jira vs Wrike Integration

Jira vs Wrike Integration

While both Jira and Wrike offer excellent features, they also give you the power to integrate third-party tools to make your project management more seamless. You can integrate any of your team’s favorite software with Wrike seamless integration. Surprisingly, Wrike even offers a powerful Jira integration feature.

If your project needs the agile methodology of management while also comprising other needs such as marketing, you can utilize Wrike and Jira. In such a case, you’ll choose Wrike as your primary tool and then integrate Jira to add the scrum features.

Third-party integrations are more restrictive with Wrike than Jira. The former only accepts specific integrations for every payment plan. That’s to say that if a tool integration is not currently supported in your plan, you’ll need to upgrade to the tier that supports it.

Most projects rely heavily on cloud applications to store data. In such a case, Wrike’s free plan supports most of the commonly available apps, such as MEGA, pCloud, icedrive, and Sync.com. If your team uses an ERP such as Salesforce, you’ll need to upgrade to Wrike’s Business plan to integrate.

On the other hand, Jira is less restrictive, just like its sibling, Trello. Jira allows integration with literally any other third-party app. However, whether it works smoothly or not is another factor you’ll need to bear in mind. While trying out different app integrations, you may notice that the result may be unsteady.

Overall, in a typical Wrike vs Jira vs Trello integration comparison, Wrike will outshine the other two. Even though its policy on integration is still not the most suitable for budding businesses, the performance is top-notch.

Wrike vs Jira File Storage

File storage is another crucial area that’s worth mentioning in this Wrike vs Jira comparison. Jira offers more affordable file storage plans that are a lot cheaper compared to Wrike’s. while both tools offer 2GB storage for their free plans, the difference becomes more evident when you climb up the tier.

Wrike vs Jira File Storage

Jira’s standard plan will give you a whopping 250GB of storage for $7.5 per month per user. Wrike’s equivalent plan only offers 5GB at $3 per month per user. If you look at the latter’s pricing, you might even question whether their standard plan is worth that much.

Wrike starts making a notable difference when you climb up the tier to the Business plan. But still, the plan is way costlier than its rival’s Premium plan, even though the features on offer are worth the price. For a detailed look at what Wrike’s file storage offers, check out their pricing plans.

Wrike vs Jira Customer Support

Both tools offer an extensive knowledge base with lots of useful tutorials to help you find a solution without contacting the customer support team. But if you need help from their support teams, each has its disadvantages.

Jira has a ticket submission form on their website, but there is no guarantee of when they’ll give you feedback. It could take much longer, so if the matter is of agency, Jira’s customer support isn’t the best. There’s a workaround for this though; you could go for their phone support, which is available around the clock to enterprise accounts only. For the rest of the other plans, customers will only get 9 to 5 phone support excluding weekends.

On Wrike’s customer support, they have a Help Centre, phone, email, and chat. Like Jira, they also don’t have a guarantee on the response time. Their Help Centre allows you to submit a support request and specify whether you need to be phoned back. Although this feature is quite useful, it doesn’t reveal when a support representative will call you.

In Wrike vs Jira customer support, the latter offers better phone support for their enterprise plan. On the other hand, Wrike doesn’t provide a privileged type of support for any of its plans. However, they do offer training, consulting, and related support at undisclosed extra cost.

Jira vs Wrike Security and Privacy

Jira vs Wrike Security and Privacy

Every company values the privacy and security of their data, which is why this important consideration needs review. Wrike outperforms Jira, even though both tools are considerably good at security and privacy. Jira’s security is decent but the privacy policy isn’t rosy. Atlassian, the company behind Jira, has no doubts about the use of stored data for marketing its products to you or third parties.

Wrike doesn’t offer a better privacy policy either, so it’s best advisable to skip the storage for both tools when dealing with more sensitive data.

On security, both tools perform much better. Both Jira and Wrike use the TLS protocol to send files while the stored data is AES-256 encrypted. However, Wrike takes the day because it relies on its servers to store data.

Jira, on the other hand, uses Amazon Web service, which isn’t much of a big deal for many users. However, it’s best if services have their storage resources rather than using third-party’s.

Wrike vs Jira review – User Friendliness

You want a project management tool that won’t give your team members a headache to navigate and understand. On user-friendliness, both tools excel, but Jira takes the day for its highly pleasant and easy-to-use interface. Jira offers more simplicity and therefore easy to navigate and comprehend. Wrike has more functionalities and that means more complexities.

On physical appeal, Wrike has a somewhat drab color palette, even though it allows you to change its theme from gray to any other. Its brightest hue looks a bit lacking and could do with an upgrade. To better understand this, compare the appeal with Jira or another competitor such as Trello and you’ll understand the point of view. Jira does a better job of contrasting the plain whites with other theme colors.

While Wrike seems a bit dull on the eyes, it does well in terms of navigability. It has a well-laid interface with pretty simple navigation. However, the navigation could be much better if there wasn’t the need to go back to the dashboard when switching between screens. Thankfully, you can make your navigation more convenient using the left taskbar’s folder tree.

Overall, in this Jira vs Wrike review bit,

Wrike vs Jira Mobile versions

Wrike vs Jira Mobile versions

When going for a project management tool, ensure that it has a mobile version. Jira and Wrike don’t disappoint in this as they both have iOS and Android apps. They make it easier to continue working while on the move, although you can’t initiate complex tasks.

The apps efficiently support updating a detail while working remotely. But whether you go for Jira or Wrike, any project management is most efficient on a larger display. Wrike’s mobile app supports offline mode and several languages such as French, German, Spanish, and Japanese.

You can’t really decide which tool to go for based on their mobile app versions since project management tools are meant for big screens. Both Jira and Wrike’s mobile apps offer similar experiences, so this shouldn’t be a big deal when deciding.

Jira vs Wrike – The Perks and the Downsides

While both tools are great for project management, your choice will mainly depend on the nature of your projects. Every project manager will concur with the statement that no tool is built to perfection. They all have their strengths and weaknesses.

To help you get a clearer picture of how the two tools tally against each other, take a look at each tool’s pros and cons.



1.  Customizability

Jira has a fully customizable interface, allowing you and your team to tailor it to match your specific processes and workflow.

2.  Extensive integrations

Jira performs extremely well when it comes to supporting integrations. It can integrate with a myriad of third-party tools such as Git, Slack, and SVN, among others without limiting account level.

3.  Affordable pricing

Jira’s free plan offers plenty of useful features such that you may not need an upgrade if working solo. Jira avails most of its features to all the plan levels, so smaller teams might benefit the most from it.

4.  Reporting and metrics

Numerous reporting features offer valuable metrics for tracking team performance, project milestones, and identifying bottlenecks.

5.  Active community support

Jira offers a large active community of users with lots of resources, add-ons, and tutorials. This makes it easier to find help even without contacting their customer support team.



1.  Steeper learning curve

The customization flexibility of Jira can turn out to be too complex for new users. The workflow is also intricate and will require a trained professional to fine-tune it to match a company’s operations.

2.  Suited to agile projects only

Unless your project follows an agile methodology, you won’t benefit much from Jira. It’s ideal for medium-sized to larger software development companies.

3.  Limited native time tracking

Even though Jira has a time-tracking feature, it has relatively basic native time-tracking capabilities compared to what Wrike offers.



1.  Built for all types of project management

Wrike project management software is an all-round software, ideal for all types of projects. However, it’s best suited for marketing agencies and teams.

2.  Extensive automation features

Wrike implements one of the most robust automation features, making it best suited for complex project requirements. Automation streamlines repetitive processes and tasks, therefore, saving manual effort and time.

3.  Real-time collaboration

Wrike offers efficient real-time collaboration, allowing teams to work efficiently.

4.  Flexible storage options

Storage limits are applied per user rather than per account.

5.  Plenty of features on paid plans

All paid plans contain workflows and custom fields to enhance task tracking and project management.

6.  Unlimited users on free plans

If you opt for the free plan, you can add as many users as you want. However, you won’t have the liberty to enjoy the useful features available on the paid plans, such as custom fields and workflows.


1.  Limited integration

While Wrike has an extensive list of supported third-party tools, the integrations are limited to the pricing plan. Higher-tier plans offer more integration support than lower ones.

2.  Highly restricted low plans

There are no time tracking and real-time reports on the free and lowly priced plans.

  1. Every paid plan has a restricted number of users.
  2. Budgeting and job roles are only available on expensive premium plans.
  3. Plans get extremely expensive with add-ons.

Wrike vs Jira – Which One Should You Choose?

In this Wrike vs Jira review, there is no true winner at all. Project management is so complex that finding the right tool is a real pain for project managers. Since each has its advantages and disadvantages, both Jira and Wrike are ideal for different situations. Whichever tool you choose will entirely depend on the type of project you are running, team size, budget, and workflow types.

When to choose Jira

When to choose Jira

Jira is best suited for teams that strictly adhere to scrum methodologies of project management. That being said, it will be mostly beneficial to software development teams looking for an efficient tool to manage their agile projects. Apart from this, it’s a lot less complicated than Wrike, but the extent of customizations can be confusing for new users.

Jira is the ideal project management tool for you and your team if you’re into software development, following the agile approach. Also, its pricing plans are a lot more affordable, with most of the useful features available on the free plan. If you’re just getting started and working with a limited budget, Jira will give you a better take-off.

When to choose Wrike

On the other hand, Wrike is built for marketing agencies and teams, although it can be used for many other types of projects. It’s also full of automation, making it suitable for managing repetitive tasks and enhancing collaboration. Wrike is also feature-packed, but most of the useful features are available in more expensive pricing plans.

Even though it’s marketed as ideal for agile projects, you’ll notice that it’s not the case if you’re coming from Jira. The biggest limitation of Wrike is its expensive pricing plans, making it ideal for large enterprise companies running complex projects.

Choose Wrike if you’re not budget constrained, and want more project management features with better customer support.

Summing It Up

Jira and Wrike are both powerful project management tools that can alleviate the stress of managing your teams and projects. This Jira vs Wrike review doesn’t settle on any particular tool as the best since every company’s processes vary from the other. Your project requirements, tool features, integrations, customer support, budget, and team experience should be the guiding factors to settling for either tool.

Frequently Asked Questions

1.  Is Jira Similar to Wrike?

Both Jira and Wrike are powerful project management tools, but they have varying focuses, features, and approaches. Jira is agile-focused and excels in strong bug management and issue tracking capabilities, making it suitable for software development projects.

Wrike’s strength lies in its versatility, making it suitable for various project types. It works best for marketing agencies and teams due to its automation, collaboration, and task management features. If perplexed to choose Wrike vs Jira, consider their strengths and how best they suit your project requirements.

2.  Why is Wrike Considered a Top Choice for Project Management Software?

If you’re keen to notice, most Jira vs Wrike reviews will choose Wrike as the winner. This is the case because it offers flexibility, versatility, and a robust feature set, making it ideal for all project types. It also excels in visual workflows, automation, and real-time collaboration, therefore suitable for various industries.  Plus, its excellent reporting and customizable workflows make it a preference among many project managers.

3.  What Kind of System is Wrike?

Wrike is a project management and team collaboration software with superior cloud-based features to support work from anywhere. The tool is feature-packed with task management and workflow efficiency enhancement features to support all types of projects, particularly marketing projects. Its cloud-based approach improves flexibility, collaboration, and seamless integration with third-party tools.

4.  Is Wrike An Agile Tool?

Unlike Jira, Wrike is not an exclusively agile tool but is packed with plenty of agile features that can be tweaked to suit scrum methodologies. Even though its agile specialization doesn’t match Jira’s, Wrike offers customizable workflows, reporting, and task management features that you can tailor to meet your agile project requirements.

5.  What are the Disadvantages of Jira?

Despite being packed with powerful features for agile projects and teams, Jira has shortcomings worth mentioning. For starters, Jira has superior customization features that make it very difficult for newbies to get started. It requires an experienced professional to tweak to match a company’s processes.

Unlike Wrike, Jira is limited in the number of features it provides. Most of its useful features are geared towards agile projects. That means that if you don’t follow an agile methodology, it won’t be much useful to your team.

Additionally, its native time-tracking capabilities are limited compared to Wrike, making it more challenging to simultaneously manage multiple large projects. In Wrike vs Jira price comparison, the latter may seem cheaper, but the team won’t have the versatility and features as Wrike.

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